Grievance Redressal
System
Ensuring a supportive and transparent environment for every student and staff member at FISAT. Every concern matters — we listen.
A Fair & Confidential
Resolution Process
The FISAT Students Grievance Redressal Cell (SGRC) aims to create and sustain a good, neutral, and supportive environment for its stakeholders. We respond to grievances and complaints recorded by anyone regarding the institution's activities, particularly those made by students.
SGRC Committee
Expert oversight ensuring fair and timely resolution of all grievances.
"Our mission is to foster a campus culture where every voice is heard and every concern is treated with the utmost professionalism and empathy."
- Dr. Unni Kartha G
- Dr. Anoo Anna Anthony
- Dr. Deepa Mary Mathews
- Dr. Sumanlal M R
Policy on Grievance Redressal of Students
The Federal Institute of Science and Technology (FISAT) aims to establish and maintain a positive, unbiased, and supportive environment for its stakeholders. To resolve students' grievances, FISAT has established a Students Grievance Redressal Cell that ensures effective solutions using a fair approach.
Any student with a grievance may approach any member of the Grievance Redressal Cell or any department faculty member. The complaint can be in writing or oral.
The mentor and Head of the Department may redress grievances at the department level. Interdepartmental or institutional grievances are referred to the Grievance Redressal Cell for appropriate action.
A final settlement shall be made within a reasonable period — usually not exceeding one month. The Cell also investigates the reasons for the grievance and recommends corrective action.
Priority is given according to the urgency of the complaint. Mechanisms are in place to attend to grievances concerning women's harassment and ragging.
The Grievance Redressal Cell for students shall comprise senior Professors and faculty members nominated by the Principal or as specified by the University.
Lodge a Grievance
Submit your concern formally. You may choose to remain anonymous.